Reference

Terms and Conditions for gt99 login

These terms set out the rules that apply to your account, your use of our platform, and every transaction you make through bKash, Nagad, or Rocket.

Account eligibility appliesbKash, Nagad, Rocket coveredJurisdiction-dependent accessSubject to updates
gt99 login Terms and Conditions for gt99 login
DATA AND SECURITY

How We Handle Your Account Data

Your account security and data handling sit at the centre of how we operate. Here is what we do in each area to keep your information and transactions in order.

Data Retention

We hold account records for as long as required under applicable rules. Once your account is closed and the retention period ends, personal data is deleted from active systems.

Account Security

Your account is protected by OTP verification at login. Never share your OTP with anyone — our support team will never ask for it, by chat or any other channel.

Cookie Use

We use cookies to keep your session active and to remember your wallet preferences. You can review and adjust cookie settings through your browser at any time.

Data Requests

To request a copy of your account data or ask us to correct a record, contact support with your account reference. We process these requests as our policy allows.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about how they apply to your account, our support team can help. You can reach us through the channels below. We aim to respond to all account and policy queries in the order they arrive.

Team online

Live Chat

Open the chat window in your account dashboard for direct support on terms queries, account status questions, and wallet transaction disputes.

Email Support

Send your query to our support address listed in the account help section. Include your account reference so we can locate your record quickly.

Help Centre

Browse the Help Centre for written answers to common terms questions, including wallet rules, account suspension steps, and eligibility conditions.

Terms Questions We Hear Most

These are the questions we get asked most often about our terms. If your question is not here, reach us through the support channels listed above.

These terms apply to any person who creates an account and accesses the platform. Eligibility depends on your local law and the region from which you access the service.

We post a revised date at the top of this page when terms change. Continuing to use your account after the update date means you accept the revised terms as they stand.

Yes. All wallet deposits and withdrawals — whether through bKash, Nagad, or Rocket — are subject to these terms alongside the individual transaction rules in your account cashier.

No. Your account is personal and non-transferable. Operating multiple accounts or sharing access with another person breaches these terms and may lead to account suspension.

Contact our support team through live chat or email and include your account reference. We will process the request in line with our data retention policy and applicable rules.

Access to our service depends on local law and your eligible region. If local law restricts your access, these terms do not override that restriction — you are responsible for checking your own eligibility.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.